Frequently Asked Questions
What can I expect during my first visit?
From the moment you walk through our doors, we want you to feel at ease. Your first visit includes a warm welcome, an in-depth consultation, spinal X-rays if needed, and a doctor-led exam. We take time to listen and learn about your health goals so we can tailor your care. You’ll return for a personal review of your results, followed by your first chiropractic adjustment and a relaxing stretch or massage session to reset your body.
Do I need X-rays to receive chiropractic care?
We only take X-rays if we believe they’re necessary for your safety and care. X-rays can help see things that are not visible to the eye, or felt externally. If they’re recommended, they help us see what’s going on below the surface so we can give you the most accurate and effective treatment plan possible.
What kinds of symptoms or conditions can you help with?
Our patients come to us for help with a wide range of concerns—from back and neck pain to headaches, joint issues, neuropathy, and more. But we don’t just treat symptoms — we work with you to improve your overall quality of life, whether that means better sleep, more energy, or just feeling like yourself again.
What makes Phoenix Chiropractic different?
We do things a little differently here. Our care is personal, not cookie-cutter. We combine chiropractic with massage, stretching, cold laser, stem cell exosomes, and more—all under one roof. Most importantly, we take the time to really get to know you and support your journey to long-term wellness. Dr. Carr has been practicing for over 20 years, and his expertise is unparalleled.
Do you accept insurance?
Yes, we work with most major insurance providers. Not sure if you’re covered? No worries—just give us a call or stop by, and we’ll be happy to verify your benefits for you.
What’s included in the $75 New Patient Special?
This special is our way of saying “welcome.” It includes everything you need to get started: a thorough consultation, spinal X-rays, an exam with the doctor, your first adjustment, and a customized 30-minute stretch session based on your needs.
Will I be adjusted on my first visit?
To give you the safest and most personalized care, your adjustment typically happens on your second visit—after the doctor has reviewed your X-rays and mapped out a plan just for you. We want to make sure we’re doing what’s best for your body.
How often will I need to come in?
That depends on your goals and what your body needs. Some patients start with more frequent visits to get fast relief, then taper into maintenance care. We’ll build a plan that fits into your life, not the other way around.
Is chiropractic care safe?
Yes, chiropractic care is a gentle, effective, and natural approach to health. We use modern tools and techniques to ensure you’re always comfortable, and every adjustment is tailored to your body and condition.
Can I still come in if I’m not in pain?
Definitely. Many of our patients come in for proactive care—even when they’re feeling good. Regular adjustments can help you stay mobile, boost your immune system, and feel more balanced overall. It’s about keeping you well, not just fixing you when something hurts
LOCATION
Phoenix Chiropractic
White Rock Medical Center-Outpatient Center
9440 Poppy Dr
Dallas, TX 75218
9440 Poppy Dr
Dallas, TX 75218
HOURS